An Bord Pleanala has published the results of its IT customer survey. The Survey is available to view on the Board’s homepage. The Survey found, inter alia, that an overwhelming majority which to receive correspondence from An Bord Pleanála electronically; there is a need for improved search facilities; clarity is needed in terms of where a particular case is at any time; the ability to access cases received by the Board on-line would be beneficial; the ability to submit appeals etc on-line is strongly favoured and the need for a GIS based facility for spatial searches is also strongly favoured.